CheckBook and CheckBook Pro 2.5.8

With the recent Mac App Store technical “event” mostly in our rearview, CheckBook and CheckBook Pro 2.5.8 are now ready for folks who purchased directly from the Splasm Store.

Unfortunately, we recently found that the third-party software inside our applications that notifies folks about updates can crash on OS X El Capitan.  We’re not comfortable with that, so we’ve decided to not let previous versions “see” new updates going forward.  Instead, we rolled our own update check code (actually, we went back and enhanced our own, significantly simpler code from years ago) in 2.5.8 so this won’t happen again.  Once you download and install 2.5.8 or later, you’ll be able to check for updates from within the application, as (almost) always.


What’s new?

CheckBook 2.5.8

Fixes

  • Prevents a crash that can occur after importing a statement or dismissing a dialog window
  • Eradicates a misleading error that would indicate the current document is inaccessible
  • Moves a key temporary file to a private location, preventing an error that could occur if the application is left open but unused for more than a few days
  • Makes several adjustments for user interface and system font changes in OS X El Capitan
  • Better supports documents shared with others on a network volume
  • Uses an improved method of finding documents from significantly older versions
  • Provides enhanced error tracking and reporting
  • Improves performance when opening and closing documents
  • Corrects a rare glitch that could result in duplicate dates appearing for the same Schedule
  • Prevents a crash that can occur when checking for updates


CheckBook Pro 2.5.8

Fixes

  • Prevents a crash that can occur after importing a statement or dismissing a dialog window
  • Eradicates a misleading error that would indicate the current document is inaccessible
  • Moves a key temporary file to a private location, preventing an error that could occur if the application is left open but unused for more than a few days
  • Makes several adjustments for user interface and system font changes in OS X El Capitan
  • Better supports documents shared with others on a network volume
  • Uses an improved method of finding documents from significantly older versions
  • Provides enhanced error tracking and reporting
  • Improves performance when opening and closing documents
  • Corrects a rare glitch that could result in duplicate dates appearing for the same Schedule
  • Prevents a crash that can occur when checking for updates


Get the update

If you purchased from the Mac App Store

Open the Mac App Store app, click the Purchased button at the top of the window, then click the Update or Install button next to your purchase. Be sure you’re signed in with the same Apple ID you used for your original purchase.

If you purchased from the Splasm Store

CheckBook 2.5.8:  http://splasm.com/checkbook/update.html

CheckBook Pro 2.5.8:  http://splasm.com/checkbookpro/update.html


After You Install

The first time you launch the application, you may be asked to update or upgrade your document. Agree to the update and your document will be ready to work with 2.5.8.

If you see a message about a damaged document, please visit http://www.splasmata.com/?p=2855 for details.

If you open the application and your data doesn’t immediately appear, try going to the File menu, down to the Open Recent submenu, and clicking each document there until your data appears. If this doesn’t cure all, don’t panic. There are several ways data can appear missing when it’s either hidden or in another document. We can help with that, so get in touch at support@splasm.com!

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CheckBook Pro 2.5.8 for those who can’t open it

The final versions of both CheckBook and CheckBook Pro 2.5.8 are now available.  Visit the Mac App Store, click the Updates button at the top of the window, and install the update there to get back up and running.  Thank you again for toughing out the Mac App Store debacle of last week with us.  We are ever grateful!

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When the Mac App Store Attacks

[CheckBook and CheckBook Pro 2.5.8 are now live on the Mac App Store and both open like a charm.  Grab the update there as soon as you get a chance.  Audiobook Builder has been submitted and is now waiting for review but if you reinstall from the Mac App Store, Apple has changed things around so it’ll work without waiting for the update (unless you are using OS X El Capitan, in which case you need the version we link to below).  Final releases will be available on our website soon after the Mac App Store versions are approved.  We’re almost done reaching out to everyone personally and we deeply appreciate your patience!]


If you’ve had trouble launching our apps since yesterday, you’re not alone.

What we know, so far, is the receipts embedded in most, if not all, Mac App Store apps became invalid yesterday.  This happened without any advance warning from the mothership.  How apps reacted to this varied.  Our apps are among those affected, and in the worst way.  We’re working with Apple to resolve the issue as quickly as possible.

At present, Apple has made changes at the Mac App Store that will allow you to redownload any of our apps and get back up and running unless you are using a version of Audiobook Builder from our website.  In that case, you’ll still need a serial number to help you get back up and running until the new version of Audiobook Builder is approved at the Mac App Store, which shouldn’t be too much longer.  Please send a copy of your Mac App Store receipt to support@splasm.com and we’ll send a serial number for Audiobook Builder.

In the meantime, we’re giving away our apps at our online store.  If you need to download our apps from our website, click here first to go through the order process for a single-user license.  You won’t be asked for billing information.  At the end of the order you’ll receive a serial number so you can get back to it.  If you’ve already purchased a license to try to fix things, please let us know and we’ll return your purchase as the dust settles.

CheckBook and CheckBook Pro users:  click here for the very latest version, 2.5.8 Beta 5, which will do a better job of locating your data if you’re updating from a significantly older version.  It includes numerous fixes for version 2.5.7 and is ready for everyday use.  Your data is safe and sound and will automatically appear (provided you get a copy of the same application you already have – CheckBook for CheckBook folk, CheckBook Pro for CheckBook Pro folk).

Audiobook Builder users:  click here for the very latest version, 1.5.4 Final Candidate 3.

If you need any additional details or help getting things back to normal, let us know at support@splasm.com and we’ll get to you soon.

Thanks everyone for your understanding and patience.  We’re simultaneously fielding hundreds of emails per hour, phone calls, and working to fix this at the source.  Hang in there!

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Downloading Audiobook Builder from the Mac App Store

Update:  We haven’t gotten the all clear from Apple just yet, but Audiobook Builder now appears to be downloading and installing just fine from the Mac App Store.  Give it a try and let us know how things work out.  (This doesn’t address the issue with launching Audiobook Builder on OS X El Capitan, detailed here, but we’re getting very close to submitting 1.5.4 to the Mac App Store now that our sandboxing issues are worked out.)

A bit twist at the Mac App Store has Audiobook Builder failing to properly download and install for most, if not all users.  Apple is on the case but haven’t given us a firm timeframe for when to expect downloads to begin working again.  We can get you back up and running in the meantime, though.  Drop us a line at support@splasm.com, along with a copy of your Mac App Store receipt, and we’ll send a serial number and directions so you can download directly from our site.

Thank you for your patience and understanding!

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CheckBook and OS X El Capitan

OS X El Capitan has a few gotchas for our CheckBook users, but we’re on it.  Here’s what you need to know:

  • CheckBook and CheckBook Pro 2.5.6 can’t launch properly on El Cap.  2.5.7 resolved this a couple of months ago, but…
  • CheckBook and CheckBook Pro 2.5.7 will crash after you import a bank statement.  They’re also affected by an issue where OS X removes their temporary folder and doesn’t put it back (how rude!).  This leads to the “Accounts.db” doesn’t exist error.  The latest version, 2.5.8, includes fixes for both issues.

Click here to update to CheckBook 2.5.8

Click here to update to CheckBook Pro 2.5.8

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OS X El Capitan Compatibility

Here’s how our apps are doing on OS X El Capitan:

Audiobook Builder

1.5.4 is now available.  This version will open properly on El Cap and, along with a few fixes, is ready for Retina Display.

Mac App Store users:  Visit the Mac App Store, click the Purchased button at the top of the window, then click the Install or Update button next to Audiobook Builder.

Splasm Store users:  Click here to update to Audiobook Builder 1.5.4


CheckBook and CheckBook Pro

2.5.8 is now ready and waiting.  2.5.7 will open properly on El Cap, but 2.5.8 resolves some outstanding issues, including a few potential crashes.

Mac App Store users:  Visit the Mac App Store, click the Purchased button at the top of the window, then click the Install or Update button next to CheckBook or CheckBook Pro.

Splasm Store users:

Click here to update to CheckBook 2.5.8

Click here to update to CheckBook Pro 2.5.8


Return Labels

Looks like Return Labels 1.0.1 works just fine on El Cap.  If you see anything out of place would you drop us a line at support@splasm.com?  Thanks!


Griddle

Griddle is also humming along nicely on El Cap.  If you see any issues please get in touch at support@splasm.com.

Posted in Audiobook Builder, CheckBook, General, Return Labels | Tagged | Leave a comment