Category Archives: Return Labels

I purchased from the Mac App Store, but this app keeps asking for a serial number!

The short of it is Mac App Store apps won’t ask for a serial number.  If you’re asked for one, you’ve got a version that isn’t from the Mac App Store.  Namely, a trial from our website. The long of … Continue reading

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I updated my Mac and now my favorite Splasm app won’t open

Fear not!  macOS updates can be a bumpy ride, but chances are we know about the issue and have already updated your app so all you need to do is install the latest version and get back to business.  Give these a … Continue reading

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macOS 10.12 Sierra compatibility

[Updates for maximum Sierra compatibility are now up.  Get all the details.] It’s System MacOS Mac OS X OS X macOS upgrade season once again, and minor updates to your favorite Splasm apps for maximum compatibility are forthcoming!  Here’s a current compatibility … Continue reading

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Mac App Store users can’t open our applications

First, your data is safe. Second, you won’t have to purchase another copy of the application.  If you get to a point where it looks like you’ll need to purchase again, please get in touch with us at support@splasm.com. Beginning February 14th, … Continue reading

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OS X El Capitan Compatibility

Here’s how our apps are doing on OS X El Capitan: Audiobook Builder 1.5.4 is now available.  This version will open properly on El Cap and, along with a few fixes, is ready for Retina Display. Mac App Store users:  Visit the … Continue reading

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How to change a file or folder’s permissions

Every file on your Mac can be set so that different users and groups can access the file or folder in different ways.  It sounds strange, but the files you see in your home folder, in your Documents folder or on … Continue reading

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