Tag Archives: Support

Audiobook Builder tells me it’s unable to eject a CD because something’s still using it. Wha?

Have you seen a message like this after importing a CD? Audiobook Builder 1.5.6  Unable to eject disk The disk or some of its contents may be in use by another application. Disk:  I Am the Pretty Little Audiobook That Haunts … Continue reading

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Audiobook Builder doesn’t like Dropbox

Turns out adding files to an Audiobook Builder project stored in Dropbox will probably not work so well.  Things get dicey when we ask QuickTime to flatten the incoming files to new MOV files inside the project, so it’s likely QuickTime and … Continue reading

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I purchased from the Mac App Store, but this app keeps asking for a serial number!

The short of it is Mac App Store apps won’t ask for a serial number.  If you’re asked for one, you’ve got a version that isn’t from the Mac App Store.  Namely, a trial from our website. The long of … Continue reading

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Strange icons with macOS Sierra 10.12.2

[This almost got named “macOS Sierra’s a JPEG-2000 hater”.] A few years back, when Retina-fying Mac imagery was all the rage, we faced a little conundrum related to how well we supported older versions of Mac OS X in Audiobook … Continue reading

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The ill-fated CheckBook 2.5.13 update

[Update:  CheckBook and CheckBook Pro 2.5.14 are now available on the Mac App Store.  Visit the store, update to the latest version, and you can skip the rest of this post.  Thank you again for waiting patiently for these updates!] While … Continue reading

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I updated my Mac and now my favorite Splasm app won’t open

Fear not!  macOS updates can be a bumpy ride, but chances are we know about the issue and have already updated your app so all you need to do is install the latest version and get back to business.  Give these a … Continue reading

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