Where did I purchase my copy of…?

Feeling a bit fuzzy on where your favorite Splasm app came from? There’s an easy way to find out!

First, get the application’s build number

  1. Open the application.
  2. Go to the application menu, named after the application you’re in, near the top left corner of your screen and just to the right of the Apple () menu. For example, if you’re using CheckBook Pro, go to the CheckBook Pro menu.
  3. Click the About… menu item. That’s the first menu item, at the very top of the menu. An About window will appear.
  4. Look for the version and build number, just below the name of the application. It’ll look something like “Version 2.7.8 (864)”.

The build number is the bit at the end, between the parentheses. That’s 864, in this case.

Now, is the build number even or odd?

Splasm Store releases have an even build number. Mac App Store releases have an odd build number. That’s all there is to it.

You might say, “I’m pretty sure I ordered from the Mac App Store. Why do I have a Splasm Store build?”

Odds are you installed a Splasm Store build some time back, even as far back as the great Mac App Store debacle of 2015, and just followed its update instructions ever since. No worries, though. As long as you can still sign in with the same Apple ID used for your purchase, you can get back to updating on the Mac App Store.

  1. Click the Finder icon on your Dock.
  2. Go to the Go menu at the top of your screen and click the Applications menu item.
  3. Drag the application icon to the Trash. This icon will not be of a sheet of paper with a smaller icon on top of that.
  4. Visit the Mac App Store.
  5. Click the Apple ID at the bottom left corner of the window to see your purchases.
  6. Find the application you want to install and click the Install or cloud with down arrow button next to the application name.

There, now you’re back on track!

In a very few cases, you might instead say, “I got my copy from the Splasm Store but the update notification sent me to the Mac App Store update steps.”

Our applications can usually tell when you originally purchased from the Mac App Store, so they’ll send you to the Mac App Store update page to get you back on track there, where updates are a bit easier or even automatic.

That should tell where your copy came from and explain a couple of special situations. If you have any questions, though, reach out and we’ll be happy to help!

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