Tag Archives: Support

Hey hey! Can you spare a 64-bit update?

As macOS 10.15 Catalina inches toward us from the distant horizon, we’re hearing a few folks need a 64-bit update to their favorite personal finance application or audiobook-building tool.  Well, you’re in luck, dearest Splasmata aficionado, because we’ve already made … Continue reading

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When Audiobook Builder says, “Unable to add the audiobook to iTunes”

macOS Mojave and later will ask you for permission the first time Audiobook Builder needs to interact with iTunes in some way, like adding the iTunes selection to your new audiobook or adding your new audiobook to iTunes.  If you … Continue reading

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CheckBook 2.6.6 Now Available

CheckBook and CheckBook Pro 2.6.5 flew out the door this morning and, if you’ve updated, you may have already noticed things aren’t quite right:  Scheduled Entries and imported Entries may not save in existing documents and definitely won’t in new … Continue reading

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Gathering Console messages for our support folks

Deep support issues sometimes raise questions we can’t ask you to answer, so we gather details directly from your Mac’s log files, System Information reports, and, on macOS Sierra and later, Console messages.  The first two take a few steps, … Continue reading

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Help for a few issues with CheckBook and CheckBook Pro 2.6

[Update:  The issues in this post are addressed in CheckBook and CheckBook Pro 2.6.1,  officially released on 10/30/2017.  Mac App Store users can update by visiting the Mac App Store and clicking the Updates button at the top of the … Continue reading

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32 bits, 64 bits, whatever it takes…

A few worried looks have come our way lately, from folks wondering whether Audiobook Builder and CheckBook Pro will be ready before Apple requires all Mac App Store updates support 64-bit in June of 2018.  Don’t worry, friends.  Things are both simpler … Continue reading

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