Tag Archives: Support

Returning your purchase

January 16, 2026 • Keith Gugliotto

Thoughts on returning an application. Could be ours. Could be another developer’s. Doesn’t matter. When an application promises the moon but can’t even lift off, leaving you looking for the escape hatch, it literally pays to know how to return … Continue reading →

In General | Tagged | Leave a comment

CheckBook & CheckBook Pro 3.0.1 now available

February 6, 2025 • Keith Gugliotto

The first minor update for CheckBook 3 and CheckBook Pro 3 is ready. As minor updates go, this one’s major. Read on for some highlights or skip to the updates. We resolved a crash Fairly early on, we learned of … Continue reading →

In CheckBook | Tagged | Leave a comment

Crashing when dismissing CheckBook 3’s Schedule Reminder? Here’s a workaround and a plan.

February 2, 2025 • Keith Gugliotto

If you’re seeing a crash when you click the Later or OK button in CheckBook 3’s Schedule Reminder, you’re in a small group of folks we’ll have fixed up soon with CheckBook 3.0.1. The crash happens when the list of … Continue reading →

In CheckBook | Tagged | Leave a comment

Resolved vs. Reconciled, and other life mysteries

November 29, 2024 • Keith Gugliotto

CheckBook, our beloved personal finance manager, uses two terms – Resolved and Reconciled – that may sound similar and throw you right off, so let’s sort them out right here. Resolved is what you’ll think of as “cleared” or “posted”. … Continue reading →

In CheckBook | Tagged | Leave a comment

“Application” is damaged and can’t be opened

October 3, 2024 • Keith Gugliotto

Have you ever seen something like as you tried to open a purchase from the Mac App Store? What a dramatic way to ruin your day! Words like “damaged” and “delete” can terrify you because – heaven forbid! – they … Continue reading →

In Audiobook Builder, CheckBook, General, Return Labels | Tagged | Leave a comment

The document “Your document here” is no longer accessible

September 28, 2024 • Keith Gugliotto

…and other assorted messages and prompts as you open CheckBook or CheckBook Pro on macOS 15 Sequoia. This issue should be resolved by macOS 15.1. Please check for updates and let us know if you still see this after the … Continue reading →

In CheckBook | Tagged | Leave a comment