Tag Archives: Support

Where do I save my documents?

July 30, 2021 • Keith Gugliotto

In short, we believe documents belong in the Documents folder, temporary projects or routine items you’re absolutely certain you won’t accidentally “clean up” can go on the Desktop, volumes formatted for anything besides APFS or Mac OS Extended may cause … Continue reading →

In General | Tagged Support | Leave a comment

Critical Alert for users of CheckBook, CheckBook Pro, and other applications saving to FAT volumes

July 23, 2021 • Keith Gugliotto

This issue affects a small number of our users, but we need you to read through just to be sure you’re not in that group. Thank you! Update 9/13/2021: Great news! macOS 11.6, released earlier today, seems to have addressed … Continue reading →

In CheckBook | Tagged Support | Leave a comment

CheckBook 2.6.19’s Account Summary options sheet may not work for users in Canada and the UK

July 8, 2021 • Keith Gugliotto

Update 7/9/2021: CheckBook and CheckBook Pro 2.6.20 are now available with the fix. Get the update for CheckBook or CheckBook Pro. To our CheckBook and CheckBook Pro users in Canada and the UK, please accept our apology: We’re patching up … Continue reading →

In CheckBook | Tagged Support | Leave a comment

Audiobook Builder vs. some MP3s on macOS 11.3 and later

June 12, 2021 • Keith Gugliotto

Update 7/1/2021: Audiobook Builder 2.1.4 is now available. Grab the update. Update 6/28/2021: Some folks running macOS 11.3 have reported the same issue. Audiobook Builder 2.1.4 will bring the fix to those users. A few days ago we got word … Continue reading →

In Audiobook Builder | Tagged Support | Leave a comment

macOS 11 Big Sur Compatibility

November 13, 2020 • Keith Gugliotto

Audiobook Builder: Compatible as of 2.1.1. Get the latest now! CheckBook: Compatible as of 2.6.16. Get the latest now! Return Labels: Compatible as of 1.1. PixelGriddle 1.1.1: Compatible. Keep in touch at support@splasm.com if you have any questions!

In Audiobook Builder, CheckBook, General, Return Labels | Tagged Support | Leave a comment

Audiobook Builder and errors importing from a CD

October 19, 2020 • Keith Gugliotto

If you see an error when importing from an audio CD, that’s almost always a sign your Mac detected a hardware error while reading data from the disc. You can usually confirm this by opening /Applications/Utilities/Console.app, clicking the system.log item … Continue reading →