{"id":3619,"date":"2020-10-19T19:22:14","date_gmt":"2020-10-20T00:22:14","guid":{"rendered":"https:\/\/www.splasmata.com\/?p=3619"},"modified":"2020-10-19T19:22:14","modified_gmt":"2020-10-20T00:22:14","slug":"audiobook-builder-and-errors-importing-from-a-cd","status":"publish","type":"post","link":"https:\/\/www.splasmata.com\/?p=3619","title":{"rendered":"Audiobook Builder and errors importing from a CD"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>If you see an error<\/strong> when importing from an audio CD, that&#8217;s almost always a sign your Mac detected a hardware error while reading data from the disc. \u00c2\u00a0You can usually confirm this by opening \/Applications\/Utilities\/Console.app, clicking the system.log item in the list of logs on the left, then using the Filter field at the top right of the window to find terms like &#8220;<strong>I\/O<\/strong>&#8220;,&#8221;<strong>SAM Multimedia<\/strong>&#8220;, or &#8220;<strong>underrun<\/strong>&#8220;. \u00c2\u00a0Each term is <strong>bad<\/strong> juju when interacting with a CD\/DVD drive. \u00c2\u00a0Even if you don&#8217;t see these in your logs, keep reading.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Here&#8217;s how to zero in on why an error appears:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>The disc you&#8217;re importing may be dirty or damaged.<\/strong> \u00c2\u00a0Eject it and, if it&#8217;s not obviously scratched, give it a cleaning with a soft cloth &#8211; making sure you wipe in gentle, straight strokes from the center hole to the outer edge. \u00c2\u00a0<strong>Do not wipe in a circular motion.<\/strong> \u00c2\u00a0If the disc still doesn&#8217;t work, it may be damaged in a way you can&#8217;t see with the naked eye. \u00c2\u00a0<strong>Do other discs work?<\/strong> \u00c2\u00a0If so, it&#8217;s probably just this disc. \u00c2\u00a0The next step might work. \u00c2\u00a0If none of your discs are working, though, you might have a hardware issue, like failing cabling or even a bum CD\/DVD drive.<\/li><li><strong>Try importing into Music or iTunes with error correction enabled.<\/strong>\u00c2\u00a0 For <strong>Music<\/strong> users, open <strong>Music<\/strong>, go to the <strong>Music<\/strong> menu at the top left of your screen and click the <strong>Preferences&#8230;<\/strong> menu item, click the <strong>Files<\/strong> button at the top of the window, then click the <strong>Import Settings&#8230;<\/strong> button near the bottom left of the window.  For <strong>iTunes<\/strong> users, open <strong>iTunes<\/strong>, go to the <strong>iTunes<\/strong> menu at the top left of your screen and click the <strong>Preferences&#8230;<\/strong> menu item, click the <strong>General<\/strong> button at the top of the window, then click the <strong>Import Settings&#8230;<\/strong> button near the bottom right of the window.  Now, in either application, make sure there&#8217;s a checkmark next to <strong>&#8220;Use error correction&#8221;<\/strong> and click the <strong>OK<\/strong> button. \u00c2\u00a0Try importing the disc and, if it works, <strong>drag the imported tracks<\/strong> from <strong>Music<\/strong> or <strong>iTunes<\/strong> to your <strong>Audiobook Builder<\/strong> Project. \u00c2\u00a0If the disc still won&#8217;t import, you&#8217;ve either got a bum disc or a piece of bum hardware.<\/li><li><strong>Last ditch<\/strong> &#8211; see what happens when you go to the <strong>Finder<\/strong> and try to drag all the tracks from the disc to your <strong>Desktop<\/strong>. \u00c2\u00a0Do you get an error? \u00c2\u00a0If so, the disc is in question. \u00c2\u00a0Try the same thing with several other discs. \u00c2\u00a0If they copy over just fine, you&#8217;re back to looking at the CD\/DVD drive or your Mac&#8217;s connection to it.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Importing from a flaky audio CD<\/strong> or with\u00c2\u00a0a questionable piece of hardware is tricky business &#8211; and it can get confusing\u00c2\u00a0because, darn those moving parts and analog to digital conversions, sometimes things work and sometimes they don&#8217;t. \u00c2\u00a0Heck, the discs might even\u00c2\u00a0<em><strong>play<\/strong><\/em> just fine &#8211; but reading each track&#8217;s data, <strong>bit for bit<\/strong>, is a much more intense process. \u00c2\u00a0<strong>Remember,<\/strong> we&#8217;re talking about tiny light rays expected to reflect just-so while one or more motors &#8211; one in the CD\/DVD drive itself and maybe one in your Mac &#8211; are vibrating the disc. \u00c2\u00a0Throw in the potential for some small issue with the way the disc was made or scratches (lovingly?) applied by others, and you&#8217;ve got a recipe for inconsistent results. \u00c2\u00a0A troublesome setup might appear to work just fine a few times\u00c2\u00a0<em><strong>with the same disc<\/strong><\/em>, then fail a few times, then seem to work again. \u00c2\u00a0That&#8217;s because the hardware might try\u00c2\u00a0more than once to read data from a particular part of the disc and succeed sometimes and fail other times, and that&#8217;s why it&#8217;s critical to both <strong>observe<\/strong> <strong>behavior<\/strong>\u00c2\u00a0<strong>and<\/strong> <strong>dig deeper<\/strong> by examining your system logs, where you&#8217;ll see whether\u00c2\u00a0your Mac experienced any actual errors even while it seemed to be performing just fine. \u00c2\u00a0<strong>Don&#8217;t draw a conclusion<\/strong> until you&#8217;ve tested several discs. \u00c2\u00a0If more than a few fail, and especially if you see errors in your system log, it&#8217;s probably time to schedule some quality time with an Apple-certified technician.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This is an updated version of an article we posted back in 2015 for the original Audiobook Builder.  If you have Audiobook Builder 1.5.7 or earlier, <a href=\"https:\/\/www.splasmata.com\/?p=2903\">read that article here<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you see an error when importing from an audio CD, that&#8217;s almost always a sign your Mac detected a hardware error while reading data from the disc. \u00c2\u00a0You can usually confirm this by opening \/Applications\/Utilities\/Console.app, clicking the system.log item &hellip; <a href=\"https:\/\/www.splasmata.com\/?p=3619\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[12],"class_list":["post-3619","post","type-post","status-publish","format-standard","hentry","category-audiobook-builder","tag-support"],"_links":{"self":[{"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/posts\/3619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3619"}],"version-history":[{"count":2,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/posts\/3619\/revisions"}],"predecessor-version":[{"id":3621,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=\/wp\/v2\/posts\/3619\/revisions\/3621"}],"wp:attachment":[{"href":"https:\/\/www.splasmata.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.splasmata.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}