Tag Archives: Support

HELP. My Entries are missing! (Don’t panic)

August 29, 2016 • Keith Gugliotto

To paraphrase Allan, our Phosphorescent Phage, true data loss in CheckBook is rare, but it’s pretty easy to get in a spot where it looks like your Entries are gone for good.  Don’t panic.  You’ve got extremely good odds on things … Continue reading →

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About that neato macOS Sierra public beta…

August 5, 2016 • Keith Gugliotto

All the cool kids were doing it, so you took the plunge.  You installed the latest public beta of macOS Sierra. [Update:  macOS 10.12 Sierra Public Beta 4 got everything working again, so no worries.] Pretty nifty, ain’t it?  Your apps seem to be working. … Continue reading →

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Audiobook Builder and “The iTunes Library framework isn’t available.”

May 19, 2016 • Keith Gugliotto

If Audiobook Builder tells you “The iTunes Library framework isn’t available” when you ask it to add the iTunes selection, you only need to update to iTunes 12.4.1 to get back in business.  iTunes 12.4 accidentally left out support for 32-bit … Continue reading →

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Mac App Store users can’t open our applications

February 14, 2016 • Keith Gugliotto

First, your data is safe. Second, you won’t have to purchase another copy of the application.  If you get to a point where it looks like you’ll need to purchase again, please get in touch with us at support@splasm.com. Beginning February 14th, … Continue reading →

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CheckBook Pro 2.5.8 for those who can’t open it

November 15, 2015 • Keith Gugliotto

The final versions of both CheckBook and CheckBook Pro 2.5.8 are now available.  Visit the Mac App Store, click the Updates button at the top of the window, and install the update there to get back up and running.  Thank you again … Continue reading →

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Downloading Audiobook Builder from the Mac App Store

October 10, 2015 • Keith Gugliotto

Update:  We haven’t gotten the all clear from Apple just yet, but Audiobook Builder now appears to be downloading and installing just fine from the Mac App Store.  Give it a try and let us know how things work out. … Continue reading →

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